☁️ Platform Overview
HYPERSYS SaaS runs contract-to-cash for HYPERSYS products.
Subscriptions & Billing
- Products, plans and customer subscriptions with terms, renewals and MRR; usage records and metered charges; invoices, payments and dunning (3/7/14) with payment-method management.
Revenue
- Revenue schedules and recognition; quotes and amendments; multi-currency with VAT by country; merchant-of-record support.
Licence Entitlements
- Every customer workspace maps to its subscriptions. Applications query the licence API and gate optional modules (e.g. Nexus Manufacturing) on active entitlements — managed centrally, enforced in-app.
Getting help
- In-app: Support → Chat reaches the HYPERSYS support team directly; Support → How To opens the application walkthrough.
- E-mail support@hypersys.ai — tickets are triaged P1–P3 (P1 immediate, P2 same business day).