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Help Center β€Ί HYPERSYS Nexus β€Ί Nexus CX

🀝 Nexus CXADD-ON

Customer experience: lead-to-opportunity selling with CPQ, SLA-timed customer service, campaigns, segmentation and subscription revenue.

Sell

  • Leads capture/qualify/convert (creating the customer and an opportunity); pipeline with stages and weighted forecast; activities; CPQ volume pricing; territories.

Serve & Grow

  • SLA-timed tickets (urgent 4h β†’ low 72h) with escalation; searchable knowledge base; campaigns with ROI; segmentation; subscriptions with MRR and renewal invoicing; conversion, win-rate, retention and lifetime-value analytics.

Getting help

  • In-app: Support β†’ Chat reaches the HYPERSYS support team directly; Support β†’ How To opens the application walkthrough.
  • E-mail support@hypersys.ai β€” tickets are triaged P1–P3 (P1 immediate, P2 same business day).