π€ Nexus CXADD-ON
Customer experience: lead-to-opportunity selling with CPQ, SLA-timed customer service, campaigns, segmentation and subscription revenue.
Sell
- Leads capture/qualify/convert (creating the customer and an opportunity); pipeline with stages and weighted forecast; activities; CPQ volume pricing; territories.
Serve & Grow
- SLA-timed tickets (urgent 4h β low 72h) with escalation; searchable knowledge base; campaigns with ROI; segmentation; subscriptions with MRR and renewal invoicing; conversion, win-rate, retention and lifetime-value analytics.
Getting help
- In-app: Support β Chat reaches the HYPERSYS support team directly; Support β How To opens the application walkthrough.
- E-mail support@hypersys.ai β tickets are triaged P1βP3 (P1 immediate, P2 same business day).